Frequently Asked Question

Add Email to iOS
Last Updated a year ago

The easiest method of adding gmail and calendars to your iOS device is to simply download the requisite Google apps from the app store. 

However, if you'd prefer to use the built in apps that come with iOS for email and calendar follow the steps below.

Google Help Link: https://support.google.com/a/users/answer/7649685?hl=en

  1. On your iOS device, tap Settings.
  2. Take one of the following actions:
    • Tap Passwords & Accountsand thenAdd Account.
    • If you're using iOS 10.3.3 or earlier, tap Mailand thenAccountsand thenAdd Account.
  3. Tap Microsoft Exchange.
  4. Enter your Google Workspace email address and tap Next.
  5. Tap Configure Manually.
  6. Enter your Google Workspace password, then tap Next.
  7. Next to Server, enter m.google.com.
  8. Next to Username, enter your Google Workspace Gmail address and tap Next. (full TBC&GS email address)
  9. Choose the services you want to sync, such as Gmail, Google Contacts, and Calendar.
  10. Tap Save.
    If your admin needs to approve your device before you can sync it with your Google Workspace account, you’ll receive an email.
  11. Wait until your admin approves your device.
    If your device is approved, you’ll see the list of services and their settings available for you to sync.

Send deleted emails to Trash

When you delete Google Workspace email messages using the iOS Mail app, Gmail archives the email instead of deleting it. If you’d prefer to send the email to Trash in Google Workspace, follow these steps:

  1. On your iOS device, go to Google Sync settings.
  2. Check the Enable "Delete Email As Trash" for this device box.

If you delete a message by mistake, you can find it by signing in to Gmail (browser or app) and going to Trash. Emails in Trash are permanently deleted after 30 days.

Sync Google Workspace calendars to your device

You can sync up to 25 calendars with the iOS Calendar app on your device.

  1. Open the Chrome or Safari browser on your device and go to https://m.google.com/sync/settings/.
  2. Sign in with your account and select your device from the list of devices.
  3. Select the calendars you want to sync, and tap Save.
  4. Bookmark this page so you can return to it easily.

Experiencing setup or sync issues? See the Known Issues page.

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