Frequently Asked Question

There are multiple ways to change your voicemail including uploading a voice file to the MyPhone website. But in this article we'll go about it in the traditional way.

Changing Voicemail Greeting

1) Hit the VM key on your phone or dial *99
2) Enter your Pin # followed by the Pound (#) key
3) Follow the voice instructions, they are very easy
4) Press 3 to enter your Greetings Menu
5) Press 1 to Record a new Greeting - follow the instructions
   Press 2 to Record an Extended Absence Greeting (vacation, or travel)
   Press 6 to Record your After Office Hours Greeting (before 8am and after 5pm)

Changing Voicemail Name

1) Hit the VM key on your phone or dial *99
2) Enter your PIN # followed by the Pound (#) key
3) Press 3 to enter your Greetings Menu
4) Press 3 to change your Name - follow the prompts